Time for a Change: An Exploration of Information Systems Discontinuance
نویسنده
چکیده
A substantive body of research has sought to understand the adoption, implementation, and use of information systems. In contrast, the literature offers only limited insight into phenomena related to the end of the information systems lifecycle including decisions to discontinue the use of these systems. Such decisions can have a dramatic impact on firm performance and on measures of system success such as return on investment. Thus, the proposed research seeks to elucidate the factors driving organizational decisions to discontinue their use of information systems. A two phase study is proposed that consists of a series of semi-structured interviews with IS decision makers followed by a survey study. Interviews are being guided by a research framework that posits a fundamental tension between forces for change that encourage discontinuance and opposing forces of inertia.
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